Questions people ask us most
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Questions we get asked
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How quickly can you collect?
Often the same day. Book before midday and we will usually collect that afternoon.
Does someone need to be there?
Someone needs to be there to sign. Tell us if there is a safe place to leave the goods.
Can you move fragile or valuable goods?
Yes. Tell us when you book and we will plan the right vehicle and take extra care.
What if something arrives damaged?
Tell us on the day and we will look into it straight away. Photos help.
How long can I store pallets?
As long or as short as you like. Most customers start with a month, then carry on week by week.
Can you send orders out for me?
Yes. We pick, pack and send single orders or whole pallets from our warehouse.
How is the price worked out?
By distance, number of pallets, weight and any extras such as a tail-lift or timed delivery.
Is the estimate the final price?
No, it is a guide. We send a written price before we collect, and it only changes if the job does.
A guide to our rates
Typical prices for next-day pallet delivery. Your own price comes in writing before we collect.
| Distance | 1 pallet | 2 to 4 palletsprice each | 5 to 10 palletsprice each | Own vehicle |
|---|---|---|---|---|
| LocalUnder 50 miles | £38 | £32 | £27 | From £95 |
| Regional50 to 150 miles | £48 | £41 | £34 | From £160 |
| National150 to 300 miles | £62 | £53 | £44 | From £260 |
| Long distanceOver 300 miles | £78 | £67 | £56 | From £390 |
Sample prices per pallet, plus VAT, for standard pallets up to 500kg. Economy delivery is about 15% less.
What changes the price
- Weight and sizeHeavy or tall pallets cost a little more.
- SpeedTimed and same-day jobs are priced higher.
- AccessNo forklift? A tail-lift adds a small fee.
- StorageStored goods are charged per pallet, per week.
Got something to move?
Tell us what it is and where it is going. We will send a clear price, usually within the hour.