#RW-20418Resolved
First reply 8 minFixed in 1 h 20 min
Email stopped working
Our email went down on a Monday morning and they had it back before the first meeting. Calm and clear throughout.
Sarah M.Office manager
Keeping your business safe
Simple protections that keep scammers out and your data safe.
Security that is switched on
Every protection below is on for every customer. Tap a switch to see what it would mean if it were off.
protection.status6 of 6 on
Two-step sign-in for everyone
A code on a phone as well as a password.
Updates installed automatically
Laptops and servers stay up to date, out of hours.
Backups tested every month
We practise getting your files back, so we know it works.
Scam email filtering
Dodgy messages are stopped before anyone sees them.
Lost device? Wipe it
We can lock or clear a lost laptop or phone in minutes.
Friendly staff tips
Short, plain-English advice twice a year.
Illustrative only. What is covered depends on your plan.
All systems normalSample status for the last 90 days
99.98%average uptime across everything we host
- Websites99.99%
- Email99.98%
- Backups100%
- Networks99.97%
12 minaverage first reply
94%fixed on the first contact
150+local businesses looked after
15 yearskeeping offices running
Tickets we have closed
Sample reviews. Replace them with your own before you launch.
4.9
from 120+ reviews
#RW-20771Resolved
First reply 5 minFixed in 45 min
Moving the website
They moved our website to faster hosting overnight. No downtime, and the shop is noticeably quicker.
Dan P.Online shop owner
#RW-21093Resolved
First reply 12 minFixed in 2 h
New starters set up
Three new starters had laptops ready on day one. It used to take us a week. Now we just send a message.
Priya K.Practice director
IT worries? Hand them to us.
Tell us what is slowing you down and we will come back with a clear plan and a fixed price.
- Fast replies
- Fixed monthly price
- Local engineers