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Questions people ask us most

Open any file to read the answer. Cannot see yours? Just ask us.

Questions people ask us

Open any file to read the answer. Cannot see yours? Just ask.

What should I do if I am arrested?

Stay calm and ask for a solicitor. Then ring us, day or night. We will tell you what to do next.

Do I have to pay at the police station?

Advice at the police station is free. For anything else, we explain the cost in writing before you decide.

Can you come out at night?

Yes. Our phone is answered day and night, and we send a solicitor to you.

Should I answer the police’s questions?

Please speak to a solicitor first. We explain your options before any questions, so you can decide with the facts.

The police asked me to come in. Is that serious?

It might be nothing, or it might be. Either way, you can ask for a solicitor to come with you. Ring us before you go.

Will you tell my family?

Only if you ask us to. What you tell us stays private.

I am worried about going to court.

That is normal. We explain what will happen, go with you and speak for you.

Do you help young people?

Yes. We help young people and their parents, with extra care.

Still not sure?
A woman listening carefully in a meeting
4.9from 120+ reviews
I was terrified. My solicitor stayed calm and explained everything before we went in.
Sarah M.Police station

Sample reviews. Replace them with your own before you launch.

They answered at 3 in the morning and did not make me feel like a bad person.
Daniel K.Police station
I had never been to court. They told me what would happen and stayed with me all day.
Priya R.Court

Worried? Talk it through with us.

Ring any time, day or night. We will listen, explain where you stand and tell you what comes next.

  • Answered day and night
  • Free at the station
  • Plain English
Call 01234 567 890